Thursday, September 8, 2016

Common Misconceptions about Service Dog Behavior

So many people I seem to meet online appear to be under the impression that service dogs are "born" knowing what to do. That they can innately understand what the person needs, and act accordingly. Whether that be alerting to a medical condition, providing comfort at the right time, guiding someone home or out of a store, or whatever.

While these actions may help the individual, unless it is an actual trained behavior, it can't be a task, and it's also most likely not even the dog acting because they know you're having a hard time. In some cases, it can be stressful for the dog and cause adverse behavioral and physiological issues.

In this post I will break down some of those common behaviors, share some links to licensed behaviorists discussing those behaviors (if possible) and/or studies done (peer reviewed studies, also if possible) that explain or lay out the behaviors as well.

So... here goes.

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"My dog/puppy understands that I'm upset, and came and did DPT or interrupted my crying!"




This seems to be a very common thing among psychiatric service dog handlers. They have a panic attack or meltdown or whatever, and their new dog or puppy reacts to it, usually by licking the face, crawling onto their lap and providing DPT (Deep Pressure Therapy), etc.

It helps calm the handler down, and then of course, they go posting on facebook or other social media platforms that their dog helped with their (insert issue here), already, only a few days after they got them (usually).

Because of that behavior, usually the dog is praised, and nothing more is done with it, and it turns into a "task".

Now... it seems as though the dog is responding and helping the handler. So what's the problem?


The problem is that the dog is not responding out of concern for you and in an effort to make you happy, but because the dog doesn't like the noise and the stress, so they provide appeasing behaviors to attempt to calm down the situation. It is also an instinctual reaction that can be shown physiologically through the increased levels in cortisol that was caused by the crying noise. This was shown by Min Hooi Yong and Ted Ruffman in a study done by the University of Otago that was published in October of 2014.

Why is this increase in cortisol such a problem? When it regularly happens, especially when constantly increased because of the dog not actually knowing how to act, it can result in a lot of unfavorable health concerns in the dog, including immunosuppression, diabetic millitus development, muscle wasting, and gastrointestinal concerns, as explained by Jennifer Coates, DVM, in this article. Not all amounts of increased cortisol is a bad thing. Dogs do need stress in their life. But constant stress with no understanding or training to decrease those levels of stress is not a good thing, regardless of how it makes the handler feel. Some dogs are more sensitive and will present higher levels of cortisol and increased symptoms of stress, others minimal. But that still doesn't make it a good thing.

These actions are also done using submissive or appeasing based behaviors, as explained by a study done by Deborah M. Custance and Jennifer Mayer in 2012. In this study, they worked with both strangers and owners, and it showed that the dogs still provided those behaviors (sniffing, licking, and nuzzling). The abstract does explain that it's not necessarily due to empathy, but due to some learned behavior and encouragement of said behavior by owners in the past.

Dogs present behaviors in response to upset. Not all dogs, but the majority does. Even to people who the dog doesn't even know, or just to the sound.

This isn't your dog or puppy being some sort of psychiatric service dog prodigy, but simply doing what dogs do. Appeasing their handler in a situation with noises or stressful stimuli that their brain interprets as something that needs to be appeased, through nuzzling, licking, crawling on your lap, etc. And due to the health concerns related to that increased cortisol, those natural instinctive behaviors should be discouraged, and calm trained behaviors encouraged. Just about every dog is born knowing how to appease and respond to crying. But that doesn't make every dog a born psychiatric service dog.

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"My dog just led/guided me to ____!"



Usually this takes place when the dog and handler are looking for a car in a parking lot, the handler needing to get back to their house/apartment, the handler wants to leave the store, or something similar. This is usually only seen in dogs that have been out doing things for a while, but no actual guidework training has been done. Oftentimes, it involves letting the leash somewhat loose (allowing the dog to forge ahead) and following behind them repeating words they have heard before, like "car" or "home" or "exit" or "outside" or something similar.

This may seem like a dog doing something extraordinary, and then the handler immediately plops "guidework" onto their list of tasks and begins looking for guide handles or pull straps to add to the vests or harnesses, or continue to let the dog do so from the collar.

However, it is less extraordinary once you sit down and think about it. It's simply a display of the dog's memory. An extraordinary thing when you think about how their memory of that routine is so powerful... but not something that is exclusive to one dog or another.

Dogs can remember routines, especially if you take the same route most times, with very little variation. If you park in the same area, your walks go to mostly the same place and back, you shop at the same story and exit the store in the same way... and word association can come from that if you talk to your dog or yourself. Such as "find the car, find the car, go to the car" or "need to get out, ready to go outside? Exit, exit, exit." or "time to go home, let's go home", and so on.

Sometimes you don't even realize you are doing it, but you are building up those word associations.

On one hand, this isn't really harmful for the dog. The dog understands the routine, and can help their handler get to places when they are a bit disoriented. My own foster dog led me to and from her "pee and poo" spot behind the apartments this morning when the sun and worsened sensory issues today caused me to have difficulty seeing. She had only been here for a little over a week. She just began to learn the route, and be confident in what to do when I took her out.

Some might see these actions, and assume that their dog is guiding them, and then they begin to rely on their dog to do those things. And that is where the problems can occur. Dogs that aren't trained to avoid obstacles won't avoid them, but they'll go a way that works for them, perhaps cutting corners resulting in an already confused handler running into something. Dogs that aren't trained to stop when cars are coming may lead their handler straight into traffic. Dogs that are used to only a few stores or routes may not do anything or lead their handler somewhere wrong when those routes change.

That is why the actual training for guidework (if the handler needs it) needs to occur. Not just praise for the dog following their normal routes.

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"My dog just alerted/responded to my ___(insert medical condition here)__!"


Can dogs smell or sense in some other way a medical condition you might have? Things such as seizures, syncope, diabetes or hypoglycemia, migraines, and so on? Yes. There is a lot of evidence for it, including a study that was done by Adam Kirton, MD, Elaine Wirrell, MD FRCPC, James Zhang, MSc and Lorie Hamiwka, MD FRCPC that shows that approximately 15% of dogs in homes with epileptic children are able to anticipate it beforehand, and that approximately 40% of the 90 tested in that 2004 study responded to the seizures already taking place. While it is not known why, and the efficacy rate is still shown to only be in the 80% range, companion dogs do have a chance at being able to alert to and respond to seizures.

In the case of diabetic alerts (high or low blood sugars) there has been a study on handlers with hypoglycemia that goes into detail with trained dogs that shows that it's not just chance that they are alerting to. The study by Nicola J. Rooney, Steve Morant, and Claire Guest shows that they make a significant impact on their handler's well-being. There was also a study performed in 2016 by
  • Sankalpa Neupane
  • Robert Peverall, 
  • Graham Richmond
  • Tom P.J. Blaikie
  • David Taylor
  • Gus Hancock, and 
  • Mark L. Evans
  •  that shows that in hypoglycemic conditions, isoprene levels increase, which could be what the dogs are smelling.

    In the case of migraines, a much larger survey with 1029 adults with migraines were studied by Dawn A. Marcus and Amrita Bhowmick in June of 2013 showing that approximately 54% of dogs responded prior to the migraine in some way.

    And so on (go look up your condition on google scholar with the word "alert dog", some things might not yet be studied or surveyed, others are). So yes, dogs, both companion pets and trained dogs, can alert to and respond to various conditions. That is not being disputed. The issue that comes up though, is that people have their dog do it once, get excited, and then begin to assume their dog will continue to do so, and lower their guard, go out alone with the dog feeling as though if something happens, the dog will alert, and so on. That is dangerous for the handler for multiple reasons. First is that, in a home setting, there isn't much to distract the dog from it noticing those changes to not noticing them due to other things going on in the environment, putting their handler at risk.

    Another issue is that "respond" or "alert" is a very vague term. In some cases, it will be by barking. In others, by pawing at their handlers. In others, it could be an aggressive response. The dog does not know what to do, so it goes with whatever "comes to mind". That response to your grand mal could result in your dog biting you, even if the first two or three times or so they were just standing there or perhaps fearfully trying to offer appeasement behaviors because it doesn't know what else to do.

    This study by Val Strong and Stephen W Brown published in 2000 goes in depth into 36 pet dogs who had adverse health effects from responding to or anticipating seizures in their owners. Three cases of dogs who died, and twelve of dogs who responded with aggressive behavior towards humans. While of course, this is a small subset, those concerns do still exist. A dog being able to respond or anticipate to a medical condition does not necessarily mean that they are able to do so in a way that is helpful or safe for either party.

    A dog may be aware of the change in your body, and able to let you know, but it's not a safe or effective alert that the handler should until their behavior and knowledge has been trained, and tested as accurate for several months.

    This is an issue of the handler's safety. Just like with the "guidework" mentioned above.

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    "My dog blocked someone from getting too close to me!"


    This, just like the distress response, is commonly seen in handlers with psychiatric disabilities, particularly those with conditions that cause high levels of anxiety, including PTSD, Anxiety Disorders, Panic Disorders, etc. They take their dog out in public, and the dog will put itself between the handler and another person, sometimes just lowering their head in a menacing way, or staring the other person down, or perhaps raising their lips or offering a growl or bark. Sometimes just in general, and sometimes in a response to the handler's building anxiety.

    Surprisingly, there are many owner handlers and even program trainers who don't see the problem with this. According to them, the dogs are simply doing their job and "blocking" and "keeping away" people from their handler. The dogs aren't trained to do this, but they do, and it makes the handler feel safer, so it is allowed and even encouraged.


    While of course most cases aren't like the image above, they can be.

    Dogs become "protective" for two primary reasons. The first is fear, and the second is possessiveness.

    In the case of fear, it is usually due to a lack of socialization towards unfamiliar people or dogs, as addressed in this article by Lore I. Haung, DVM, MS, DACVB (she also addresses hormones and medical causes, which should always be ruled out first). Dogs that haven't been exposed to or properly exposed to other people or situations, the dogs will react out of the fear, and when pushed, fear can turn into aggression, even if that aggression had never presented to the dog before.

    Another cause of fear induced "protection" is related to handler anxiety combined with the dog responding out of instinct. This is the reason why certain breeds are not recommended for individuals with certain conditions, particularly if they are wanting to owner train their first service dog. Dogs from certain intentionally bred lines or breeds involving property, human, or livestock guarding will have those behaviors as their instinctual basis. That is how they will respond to a perceived threat. And if the handler is afraid and teaches (even inadvertently) the dog that people coming up behind them or close to them is a threat, the dog will react according to their bred in instincts. Which could include trying to scare someone away, or alerting the handler with some barking, or attempting to eliminate the threat altogether.

    In the case of possessiveness, think about yourself as a favorite toy or treat. Your dog wants you, and only he is allowed to have you. He will move his body to discourage other people or dogs coming too close, giving off whale eyes, a lip raise, maybe a snap. This may be the more common cause of the "built in blocking" behavior that most people see, because it doesn't always result in aggression, and yet, the dog is clearly guarding what it feels is its property. You belong to the dog, and it wants to keep you all to himself. The behavior seems similar enough, that the handler praises it, and encourages that in the dog.

    Being on alert in that way, whether based in fear of possessiveness, isn't what you want not only for your sake (to avoid the dog biting someone or posing a risk to other people, causing you to be kicked out of places), but also the dog, who has to undergo that stress every time it goes outside with you. Even if the aggressive actions are suppressed, the dog can definitely still experience that stress and still be on high alert. And high levels of stress can cause increased levels of cortisol, which, as I mentioned in the DPT/distress response section, can cause adverse health conditions in dogs.

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    And that is all I have for today. Lol.

    There are quite a few other things, such as mobility dogs offering "counterbalance" without being trained or conditioned to do so, because of their opposition reflex and their immediate need to not be pulled over as well if they don't. This can result in inappropriate muscles being built up or injury to the spine or joints. Or a dog almost immediately accepting new scenarios quietly and allowing anything to happen to them, which could be the result of learned helplessness or the dog becoming shut down. And so on. But... the above are ones I see mentioned far more often.

    Please feel free to discuss, offer your own thoughts, etc. I do not claim to be an expert on the subject, I am simply summing up things I have learned over the past three years I've been actively working with and training dogs and attempting to learn about their physiology and behavior and how the two interact, and the past two years I've been learning about service dog work specifically.

    And it could be that two years from now I look back and shake my head. But... that is the joy of learning. Putting it all out there, and correcting various assertions over time as the whole world and industry learns more. :)

    Monday, August 29, 2016

    Intro and First Three Days with Mali

    Ok, so... first off... I apologize ahead of time for how awkward and non-story line some of these will end up being. I write out my notes throughout the day, and will only post at the end... so it will be all over the place. Lol.

    But... here goes. I'll hopefully only be fostering Mali for a few weeks, and then someone will be open to adopting her.

    But after her... I really think I'll continue to foster through other programs as well as one on one work within a shelter or rescue environment, and work through primarily behavior related issues that need to be resolved, as well as putting on some basic obedience training to allow the dogs become more adoptable.

    It's not easy, it involves a lot of knowledge of behavior, and flexibility to be able to change your own behavior to fit the dog. Especially if the dog is unsure or unhappy.

    So... this blog will be about the dogs I foster, as well as behavioral modification tips and tricks, both from my own observations and actions, but also through the words of others.

    My goal is to eventually use this blog to help me log my hours and work for affiliate, then associate certified, and eventually a fully certified behaviorist through the IAABC. If I can manage to get my master's in Behavioral Science at some point as well, that would be awesome. But for now... I have to work with what I'm able to afford. I am looking forward to attending seminars and conferences for my continuing education.

    So... here goes I guess!!

    First up... meet Mali. I am fostering her through the organization Balkan Underdogs, which is a registered charity in the UK. So if you are in the UK or the USA or some other country and are interested in adopting her, please contact me or Balkan Underdogs and we can work something out. Or take a look at the other wonderful dogs they have.

    But yeah, this is Mali. The picture I took prior to me fostering her. When she was still on the street.



    She is a very typical "domestic" mutt (and I use that term lovingly mind you) that you would find on the streets here in Serbia. Unknown mix. Approximately 30-35 pounds (this is a guess, as of yet she has not been weighed).

    She is still intact, but hoping we can set up a spay fairly soon for her.

    Anyways, I picked her up Friday, August 26th, 2016.

    And here below are my thoughts from the first three days about her. I'll be posting today's (August 29th) on a separate post. I know that this is super long and complicated and might not make too much sense... but I'm working on it. This is mostly to keep my thoughts and opinions from working with her all together.

    So..... here goes:


    August 26

    Got her at approx 9:00 AM on Friday the 26th of August.

    Never worn a collar or leash before. Shut down initially. No sign of aggression while shut down, just her being very still and quiet.

    I'm working from scratch... Minus 1-2 years of fear from living on the street. Expected this, but nice to log where she has started. Sh
    e does "recover" quicker than I originally expected though, which is a plus. And she is food motivated when she is not shut down like she is now.

    I'm fostering her with the help of Balkan Underdogs (I think that's correct) for the next few months, though hopefully she can find a home before then, and I can work with another foster before I leave. We're starting training at the very bottom. She hasn't even worn a harness, collar, or leash before.
    But... We'll get there. Just aiming for the basics.

    She is already progressing MUCH faster than I was expecting her to. I was also expecting some sort of reactivity or something... but even when I was bathing her, and untangling her, she only froze in fear. No aggression over food either.

    She already "sort of" understands the concept of giving to leash pressure on the harness (and at this point, I do recommend only using a harness and not a collar, though if she stays with me long enough, I will be conditioning her to a collar as well).

    No actual training. She was just getting used to the place and everything new.

    She IS sweet, she just doesn't quite know how to express it.

    She is clearly a one person dog. She likes other people, but she attaches to just one. Right now, that is me. Wherever I go, she feels the need to keep an eye on me. Not indoors (I will work with her indoors since there are several shops/areas that are dog friendly, even though she will be living outdoors in a nice cozy area. (no other option at this time)), so whoever adopts her will need to take that step slowly and carefully.

    She DOES know how to hold her bladder though. She was up on a terrace last night so she wouldn't chase cats at night, and she did not do anything on it. But as soon as I let her out, the first things she did was pee, and then go to a further away area to poop. No mess on the terrace.

    She is quiet, even with the cats. She doesn't chase chickens (neighbor has free range chickens that come over onto our property). She watches them, but that's about it.

    She is territorial to a small degree, just in that she did not like the cats or chickens encroaching on "her" area. The chickens she just gave a low growl and didn't move. The cats she did try to go after.

    So...most likely, she will need to be in a home with no cats. I will work with her around them as much as possible while she's still with me, but for your sake and the sake of your cats, she might not be the best fit.

    She loves to try and catch bugs, and is very silly in that way.

    She is not a picky eater, but she doesn't stuff her face. She regulates on her own. Free-feeding would probably be an option for her since she doesn't wolf down food. 

    She does have some fear of men who are wielding any kind of stick like object. Women who had them, she was fine. But as soon as my dad stood up with the same things, she did duck away and try to take off in the opposite direction. CC/DS will be occuring with that, but something to be aware of.

    Currently, from day one and the morning of day two, she seems to be overall a very calm dog.

    These are just my impressions up until now. I will follow with more as the days go on. :)

    Video:


    Video from later that day:



    August 27

    Just finished my first clicker session with Mali. Despite being off leash at this point AND with quite a few distractions, she did GREAT for her first session. She's still sitting and trying to do stuff. Which I do want to reward... but I'm trying to keep actual training sessions short. I do reward her, because I do want her to see me as the best thing ever.

    She DOES have a "recall" of sorts. It involves a couple kissy noises and patting my leg at this point, to get her attention. Then I stand silently and motionless as she comes to me. She does not know her name (obviously) and won't respond to even the Serbian word for come. But I give a couple kissy noises and pat my leg two or three times (usually it's a quick three time thing... just habit with that for me), and she comes right to me, where I give her a large treat. When we're not in this setting, I'll start adding a word to the action. "Come" is the easiest and most universal (in the english-speaking world) word for it. :)

    I'm SUPER excited with her progress thus far. Almost a *little* disappointed about the lack of challenge... but... is what it is. :p I'm super happy for HER though. She's SUPER adoptable temperament-wise. She may not be small and fluffy, or a purebred, but temperament-wise, she is GREAT.

    Hoping I can get a few basic commands on her over the next few weeks, and evaluate her prospects for sport stuff (which I think she would be good at, I just need to find her strong motivation for it), and fingers crossed she'll find a really good home!

    We then left (without her) to go have a day away in another town, she was blocked into the top terrace. Zero mess. Let her out in the evening, and she did her business and was good. Working on trying to catch her in the act and putting the “go potty, good girl” words to it, so that in the future, when people are walking her, they can encourage her to do so by saying “go potty”.

    We also began clicker training session number two. Continued with just the focus, but added on hand targeting. It took her a bit, but now she somewhat understands how to target my hand.

    Video of initial session:




    August 28

    Didn’t do too much today with her. She seemed tired, so she rested. She continued to follow me everywhere though.

    We did do one session of clicker training where I began trying to capture “sit” and encourage a “down”. Very very beginning stages, I just want her to start to use her mind. Which she did. Two successful “down” by luring down with the hand signal of my hand flat against the ground, with a treat in it. Once she understands the concept, word will be phased in, and hand signal will be raised off of the ground.

    Sit is currently half word and half hand signal of upward palm facing me. She already sits immediately when coming to you, so I’m trying to work on separating those things.

    Also, accidentally used the clicker, and she ran up expecting food. I gave her a piece of the chicken I was eating. Lol.


    She started to show signs of wanting to play and chew, so I tied a rag to some string and began a little bit of flirt pole stuff. Very minor.

    Current prey drive estimate is low to low medium.

    She does things on her own time, but she was very comfortable and confident at this point.